Another little story about laser marking machines.

Longer and more twists and turns than the last story.This friend is from Greece. Every sentence must be translated.Because he doesn’t speak English either.

This friend needs to mark information on a plastic card similar to an ID card. Likewise, for end users.

It was followed by a colleague of mine. Although we know that it is plastic, we all know that there are many types of plastic. And the information that this friend wants to mark is obviously not as simple as a logo, but the clarity and accuracy he wants are very advanced. So I told my colleague, let him express a sample, and we will take it to the workshop for testing.

We received his plastic card in about ten days. There are color photos and black words on the card, so we asked him whether to mark the colored part or the black part. For such an end user, we think we are very responsible and hardworking. We have communicated a lot, and this friend seems to be not very sure, sometimes he said it was colored, and sometimes he said it was black.

We give very professional advice, because it is a plastic card, we must first rule out the fiber laser marking machine, which can only mark metal. Then we suggest choosing a co2 laser marking machine, or a better UV laser marking machine.In order to give customers a better test, we bought many blank cards to test.

Just when we felt that everything was in the normal communication process, the customer suddenly said that he purchased directly from another website.

I said it doesn’t matter, you can send it here and let me take a look for you. We have been communicating for so long. We don’t expect to make a lot of money for a machine. We just want you to try a good machine. At least it is usable. My friend sent it over quickly, and I saw that it turned out to be a fiber laser marking machine for marking gold materials. It is simply not possible to mark on plastic cards.

I told the customer truthfully that you made a mistake. We have communicated so long time, why not consult me before you bought? This machine you bought, can only mark on the metal.